Position Title: Inspector General, Executive Level
Reports to: WMATA, Board of Directors
Location: Washington, D.C.
The Company: Washington Metropolitan Area Transit Authority
The Washington Metropolitan Area Transit Authority (WMATA), commonly referred to as Metro, is a tri-jurisdictional government agency that operates transit service in the Washington Metropolitan Area. WMATA was created by the United States Congress as an interstate compact between the District of Columbia, the State of Maryland, and the Commonwealth of Virginia.
WMATA is the second largest multi-modal operator of public transit in the Country. It currently operates heavy rail, bus, and paratransit services in the District of Columbia (the “District”), Maryland and Virginia. Under a public-private partnership, WMATA additionally operates the DC Circulator bus system within the District. WMATA serves a population of approximately 4 million in a service territory that spans more than 1,500 miles, operating 24 hours a day, seven days a week. WMATA has its own police force (“MTPD”) and an operating budget of over $3 billion. Today Metro operates 91 stations, 117 miles of rail, and provides approximately 2.3 million trips per year.
WMATA is governed by a 16-member Board of Directors. The Board consists of two voting representatives and two alternate representatives each from the District of Columbia, Maryland, Virginia, and the federal government. Each jurisdiction also appoints two alternate representatives. WMATA has no independent taxation authority and depends on its member jurisdictions for capital investments and operating subsidies.
In addition to ongoing operations, WMATA participates in regional transportation planning and is continuously developing future expansions of the system. These projects include an extension of Metrorail to Dulles Airport, street car lines in the District and northern Virginia, and light rail in suburban Maryland.
WMATA is currently seeking to recruit an Inspector General for the Authority, to be hired and appointed by the Board of Directors. This position is the Authority’s focal point for the review of WMATA’s operational integrity, responsible for planning and carrying out a systematic program for promoting and delivering the highest level of customer service possible, and the efficiency of prevention and detection of fraud and abuse within the administration.
The Inspector General is also responsible for managing an independent office that establishes a programmatic process for conducting system wide audits that are prioritized in accordance with the Authority’s most critical needs.
Inspector General Authority:
The Inspector General consults with the Chairman of the Board, the General Manager, and the executive leadership team for the development and implementation of the Authority’s audit, investigation, and management review activities. This responsibility is carried out under the authority delegated by, and oversight of, the Board of Directors.
Duties and Responsibilities:
The Inspector General provides policy direction for, and conducts, supervises and coordinates audits, investigations, and management reviews of WMATA operations. The Inspector General must act, operate, and maintain independence and simultaneously work as a key business partner with the Board of Directors, the General Manager, and the executive leadership team to ensure that the agency is operating efficiently and safely and that revenue is appropriately accounted for and allocated without any fraud, waste, and abuse. The Inspector General must determine and then prioritize what audits and investigations are undertaken and at the same time allocate appropriate resources to each, so that the process can be concluded in a timely manner and the most accurate information can be obtained.
The Inspector General will communicate with the Board Chair on a regular basis and apprise, prepare, and deliver to the Board reports as appropriate on existing audits, investigations, or management reviews that are under review. In doing so, the Inspector General will work with the General Manager to provide recommendations for the progress of deficiencies and corrective actions being taken. Additionally, the Inspector General will work with General Manager and senior executive team to make recommendations to management that will assist WMATA in meeting and exceeding its business goals and objectives.
To ensure that the Inspector General’s office is operating as efficiently and effectively as possible, the Inspector General shall also work in partnership with the Internal Audit department, the General Counsel’s office, the police department, and the Quality Inspector Control Group to identify which office is best capable of handling a particular audit, investigation, or management review so that appropriate information is collected and corrective action is taken.
The Inspector General’s office will maintain a confidential flow of communication to protect any reports made to its offices and should consider input from risk management in assessing a potential risk and the decision to conduct an audit or investigation. As such the Inspector General will appropriately allocate its staff and office resources to address high risk areas identified by the Board, management, and the OIG office. To do so, the Inspector General will create a team-based, collaborative approach that leads to building effective relationships across the Authority, thus delivering high impact results.
When appropriate, with full authority, the Inspector General may inquire into all programs and operations of the Authority for audit information and to carry out a comprehensive plan for audits.
The audit program includes, but is not limited, to the following types of audits:
- Management Audits – determines whether the entity is managing or utilizing its resources (personnel, property, space, etc.) in an economical and efficient manner; and to determine the causes of any inefficiencies or uneconomical practices, including inadequacies in management information systems, administrative procedures, or organizational structure.
- Financial and Compliance Audits – determines (a) whether financial operations are properly conducted including the effectiveness of internal controls, (b) whether the financial reports of an audited entity are presented fairly, and (c) whether the entity has complied with the applicable laws and regulations.
To achieve Metro’s goals in support of its mission, all employees commit and continuously practice and demonstrate the following work values:
- Safety -To ensure that our employees, passengers, and the general public's safety are always our first consideration.
- Service Excellence - To provide safe, clean, reliable, on time, and courteous service for our clients and customers.
- Workforce Development - To make Metro a learning organization that attracts, develops, motivates, and retains a world-class workforce.
- Fiscal Responsibility - To manage every taxpayer and customer-generated dollar as if it were coming from our own pocket.
- Innovation and Technology - To actively participate in identifying best practices for continuous improvement.
- Sustainability - To reduce, reuse, and recycle all internal resources and reduce greenhouse gas emissions.
- Integrity - To rely on the professional ethics and honesty of every Metro employee.
- Teamwork - To actively blend our individual talents to achieve world-class performance and service.
Other Duties and Responsibilities:
Determines the budgetary requirements, priorities and objectives of the OIG.
Prepares for review and approval by the Board of Directors an annual work
plan with input from management that encompasses audit, investigative, and cross-functional activities of the OIG.
Implements approved annual work plan and provides regular updates, at least quarterly in scheduled meetings with the Board of Directors, on the progress and recommendations of such undertakings.
Meets regularly with the Audits and Investigations Committee, which has oversight responsibility of the OIG activities.
Directs audit and investigation activities and plans, coordinates, and conducts these activities within available staff resources.
Determines Agency-wide goals for the Office of the Inspector General and develops long and short range plans to attain these goals.
Determines resources needed, allocates these resources to meet operational and emergency needs, and is responsible for the effective and economical use of these resources.
Sets the policy for the office including the determination of audit and investigation emphasis and procedures, and makes internal organizational changes to improve the office operations.
Delegates authority to subordinates and holds them accountable for the quantity and quality of their assignments.
Maintains a system of quality control and continual surveillance to assure consistent adherence to applicable audit and investigation standards.
Establishes appropriate audit and investigation guidelines and review of such guidelines at frequent intervals to assure that they reflect current requirements, and provide adequate emphasis in identifying weaknesses in controls and fraud prevention.
Partners with senior management to identify audit opportunities that lead to improved efficiencies and practices, compliance with federal, state and local laws and regulations, and internal financial control assessments.
Acts as adviser on audits and investigations for program officials in all components of the Authority; and regularly consults with Board Chair, General Manager, Internal Auditor, General Council, Police Chief and Director of the Quality Inspection Control Group to avoid duplication of effort and insure effective coordination and cooperation.
Plans and carries out a broad and comprehensive training program to provide professional development and training in auditing procedures, investigative techniques, and fraud prevention.
Provides advice and consultation to WMATA officials in carrying out audit recommendations and correcting programmatic and operational weaknesses to reduce the potential for fraud and waste.
As required, issues subpoenas requiring the attendance and testimony of witnesses and the production of any evidence relating to any matter under investigation by the Office of the Inspector General.
Annually conducts an operational audit of all procurement, revenue collection and spending activities carried out by WMATA.
Conducts other special audits, assignments, and investigations as the Board and General Manager deem necessary. The additional areas include, but are not limited to, personnel management, programs operations, contractual agreements, and employee protection.
The Inspector General will present oral and written briefings and reports to the Board of Directors and Management on all audits, investigations, and management reviews.
When authorized by the Board of Directors, represents WMATA before industry and related professional groups, public agencies, the private sector, and the public.
Operates in a highly confidential manner to ensure effective work results that are mindful of privacy policies and other legal considerations.
Serves as a resource by staying current on new audit or relevant business processes and procedures.
Act as liaison representative for all external audits of WMATA.
The above duties and responsibilities are not intended to limit in any way the right of the Board to assign and oversee the IG's work.
Process for Addressing Certain Complaints:
The Inspector General will receive and accept complaints from any source. On matters other than whistle blower complaints, the Inspector General will investigate and proactively initiate actions concerning alleged fraud, waste, or abuse of WMATA resources. OIG will notify the General Counsel of any investigation involving a member of the WMATA Executive Leadership Team. Any complaints involving the General Counsel will be referred to the WMATA Board and the General Manager in accordance with the WMATA Board Code of Ethics. Any complaints involving the Inspector General will be referred to the WMATA Board in accordance with the WMATA Board Code of Ethics. For known or potential whistle blower complaints, OIG notifies the General Counsel of all complaints upon receipt of the complaint.
After consultation with General Counsel, OIG investigates whistle blower complaints in accordance with WMATA Board Whistle Blower Policy. The OIG will then report its investigation results to the whistle blower panel within 180 days or such other time period established by the WMATA Board Whistle Blower Policy.
With regards to criminal activity, the OIG will inform the MTPD Internal Affairs and/or Criminal Investigations Division of complaints involving criminal activities (except matters involving the senior management of MTPD) to coordinate investigation. For matters involving MTPD senior management, the OIG will lead the investigation after notice to the General Counsel.
With regards to safety complaints, the OIG will inform the Safety Department of complaints involving safety (except matters involving the senior management of the Safety Department) to coordinate investigation. For matters involving senior management in the Safety Department, the OIG will lead the investigation after notice to General Counsel.
The Inspector General must:
- Demonstrate an ability to manage the audit and investigation programs within established budget limitations, including planning and directing each facet of the function.
- Plan, organize, and direct the integrated work of a multi-discipline organizational unit in providing WMATA oversight.
- Prepare comprehensive and succinct reports and briefings to clearly outline the problem and proposed alternative solutions.
- Establish and maintain a professional, effective, and collaborative working relationship with other offices within WMATA.
- Make timely and effective decisions and implement results through strategic planning, and implementing and evaluating programs and policies
- Administer human, financial, material, and information technology resources in a manner to instill public trust and accomplish WMATA's mission.
- Possess considerable experience in evaluating complex programs and operations and an ability to assess results and then develop and implement recommendations for improvements.
- Have extensive experience in developing new approaches, methods, techniques and standards for the identification and solution of problems in accounting and auditing.
- Familiar with theories, principles, practices, and program areas related to audits and investigations.
- Possess extensive knowledge and a demonstrated ability to design and implement strategies that foster ethical standards in meeting WMATA’s mission and goals.
- Possess knowledge of WMATA’s and federal procurement regulations.
- Possess familiarity with transit capital and operating budgets.
- Be capable, when authorized by the Board of Directors, to represent WMATA before elected officials and the public.
- Possess the proven ability to understand, interpret and apply federal, state and local laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements.
- Excellent oral and written communication and strong interpersonal skills.
- Relationship builder
- Strong results-oriented leader capable of listening carefully and responding appropriately and with sound judgment.
- Executive presence that displays unwavering personal integrity and ethical conduct.
- Ability to attract key support from staff and be respected by all constituents.
- Proven leadership skills which includes being a unifier and team builder, a problem solver, and mentor and motivator to staff and others.
- Dynamic personality with great presence.
- Strong core value system.
- Good listening and facilitation skills – ability to build relationships and consensus.
- Strategic thinker/planner.
- Leader capable of delegating responsibility.
- Fiscally responsible and resourceful manager.
Graduation from an accredited college or university with a Bachelor's degree in Business Administration, Public Administration, Accounting, or a directly related field is required as well as a minimum of at least ten (10) years of progressively responsible executive-level management experience in the field of auditing, accounting, or financial management that demonstrates the ability to effectively oversee a comprehensive audit program in a complex operating environment.
To obtain further information or to apply for the position, please contact Gregg A. Moser at Krauthamer & Associates, email@example.com