Lights OUT! Time to jump into action for this manager position that provides strategic oversight for the 24/7 Transmission and Distribution Control Rooms. The manager for this position needs to understand power system operations and be able to provide support to staff and others during stressful times. The manager position will work with technical staff in the department to develop budgets and strategic plans. The manager position will be responsible for helping navigate the control room operations through a grid transformation with renewable energy and changing electrical demands.
CORE COMPETENCIES & ESSENTIAL DUTIES Responsible for providing strategic oversight for the operation and switch configuration of the transmission and distribution network including system restoration to maintain reliable operation of the electrical grid. Specific responsibilities include managing staff, developing budgets, program and procedure development, assisting with strategic planning for division and development of department goals related to the 24/7 operations of the control room. Acts as an on-call supervisor for after-hours support. Consistent and reliable attendance is required.
Provides strategic leadership to department management and oversees the effective supervision of staff to include prioritizing and assigning work, conducting performance evaluations, monitoring employee performance, ensuring staff members are trained and cross trained, resolving conflicts, and making hiring, termination and disciplinary recommendations.
Develops and implements short- and long-term goals for area of assignment and assists with establishing strategic goals, long-term objectives and short-term priorities for the division.
Recommends, develops, implements, and communicates policies, programs, and processes for area of assignment and interprets them in a manner that is fair and consistent with the document’s intent.
Oversees compliance with NERC regulatory requirements related to the reliable 24/7 operation of the Bulk Electric System during normal and contingency system conditions.
Provides strategic oversight for multiple complex, cross-functional projects for area of assignment.
Oversees training programs, validation, associated manuals and guides to ensure associated employees are trained and prepared for all emergency situations, to ensure proper system operations, and to comply with all applicable regulatory requirements.
Develops, monitors and analyzes department operational and capital budgets, expenses, and budget variances to identify trends, control costs, etc. in order to recommend needed resources, account for current and future regulatory requirements and risk mitigation. Makes decisions based on the limits of approved budgets and policies.
Customer Focus – The successful candidate puts customers, both internal and external, at the center of business decisions in order to identify and respond to current and future customer needs. Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
Initiative – Seeking a candidate takes action on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked.
Decision Making – The ideal candidate moves quickly to make good decisions and commit to a clear course of action; comfortable making sound decisions based on partial information; willing to take appropriate risks in order to maintain momentum; shows a strong bias toward action.
Communication - The individual expresses ideas and information in a clear and concise manner whether verbally, written, or other means; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling.
Job Technical Skills - A person in role keeps their technical skills current; effectively applies specialized knowledge and skills to perform work tasks; understands and masters the technical skills, knowledge, and tasks associated with their job; shares technical expertise with others.
EDUCATION and/or EXPERIENCE
Bachelor’s degree in related field, and
At least eight years of progressively responsible utilities experience, including supervisory experience, or
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.