Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.
Description
Under close supervision, performs entry-level work in analyzing and developing transit schedules, Operator work run assignments, and related documents to improve Metro's bus and rail performance and connections.
Recruitment Timelines: Interviews are projected to be scheduled for the week of March 23, 2026. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.
Examples of Duties
Learns and assists in performing the following technical duties
Prepares, updates, and maintains bus and rail transit operating schedules according to guidelines and other available schedule data to meet passenger demands
Develops Operator's work runs in accordance with labor agreements
Utilizes computer software to assist in the development of schedules, work runs, vehicle hours, mileage, and patronage statistics
Develops and maintains statistical records regarding schedules, personnel requirements, and equipment requirements
Assist with bus and rail data to improve transit performance and connections
Prepares, orders, and proofreads schedule materials prior to publication
Analyzes operations personnel and patron complaints, recommends changes, and writes responses
Participates in test trips/ride lines of new or revised transit routes
Visits various operating divisions to exchange information with operating personnel regarding service requirements
May be required to perform other related job duties
(OM)
Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.
Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure
To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro locations:
METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Open: Monday through Friday, 8am-4pm
(Closed Sat & Sun)
Metro Talent Hub
8501 S. Evermont Place
Los Angeles, CA 90044
Open: Monday through Friday, 9am-5pm
(Closed Sat & Sun)
East Los Angeles Customer Center
4501 B Whittier Blvd
Los Angeles, CA 90022
Open: Tuesday through Saturday, 10am to 6pm
(Closed Sun & Mon)
Wilshire/Vermont Customer Center
3183 Wilshire Blvd, Ste 174
Los Angeles, CA 90010
Open: Monday through Friday, 10am-6pm
(Closed Sat & Sun)
Rosa Parks Customer Center
Willowbrook/Rosa Parks Station
11720 Wilmington Ave
Los Angeles, CA 90059
Open: Monday through Friday, 6am to 6:30pm
(Closed Sat & Sun)
Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.
*Open to the public and all Metro employees
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
Employer Los Angeles County Metropolitan Transportation Authority (CA)
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education
None Required; Associate's Degree in a related field preferred
Experience
One year of relevant experience in transit operations, transit scheduling, or other transit-related experience utilizing transit routes and schedules; training or experience using microcomputer software preferred
Certification/Licenses/Special Requirements
Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye and hearing protective devices (HPD), if and when required
Frequent travel to other Metro locations
Essential Knowledge
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
Large-scale transit operations and routes
Applicable local, state, and federal laws, rules, regulations, and policies
Vehicle operations and safety
Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
Compiling and analyzing data using arithmetic formulas and detailed procedures
Performing arithmetic and basic statistical calculations rapidly and accurately
Reading and understanding rules, policies, maps, and schedules
Preparing reports and correspondence
Safely operating vehicles
Communicating effectively orally and in writing
Operating a calculator
Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
Monitor bus and rail service schedules
Utilize applicable computer software
Set priorities under close deadlines
Read, write, speak, and understand English
Special Conditions
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job
Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
Working Conditions
Typical office situation
Close exposure to computer monitors and video screen
Physical Effort Required
Sitting at a desk or table
Operate a telephone or other telecommunications device and communicate through the medium
Type and use a keyboard and mouse to perform necessary computer-based functions
Communicating through speech in the English language required
