Provides project management to the departments of Transportation & Mobility and Utilities on behalf of the Public Works Business Services Division. Manage, coach or assist with non-construction-related department projects such as plans, policies, procedures, program development and process improvements, to conduct research and analysis, to serve as staff liaison on departmental issues, and to perform related duties as required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manages complex projects across multiple Public Works work groups or multiple departments involving issues, programs or operations, and the associated public review process.
Uses project management best practices for project definition, initiation and planning processes.
Develops and maintains a project plan, monitors and evaluates project progress and project budget.
Coordinates or assists with project activities and tasks, and directs the activities of project team members.
Facilitates processes within groups and task forces to explore options, develop recommendations and implement policy direction. This may include making presentations to multi-departmental teams, public working groups or advisory boards.
Facilitates the evaluation of business processes, develops and implements systems and procedures, and coordinates with other staff to ensure the proper maintenance of documents and records.
Compiles and prepares information or special reports in response to customer, departmental or other requests.
Develops and prepares materials and data for colleagues, City Council and Advisory Boards.
Is a resource for the Public Works departments and in cross-departmental efforts for policy analysis, process facilitation and problem-solving.
Supports peer project managers for the purpose of professional development, improving city processes and project management skills, increasing capacity and service quality.
Develops, implements and monitors policies, procedures and process improvements supporting operations programs and project management in coordination with the Public Works leadership team. This includes the following:
Performs and facilitates strategic planning and policy development and analysis.
Develops and executes a process to leverage existing city staff’s knowledge, experience, practices, and templates to capture and share resources to make the city’s work more Operationally Excellent.
Leads documentation, development and writing of project standards, workflow diagrams, templates, processes, and checklists tailored to department needs with input from dept. staff.
Works in partnership in problem identification and resolution throughout the department, multi-department teams or the organization.
Represents project team and goals in workplanning and resourcing processes.
Monitors department goals, work plans and work measures and prepares reports for the staff, Advisory Boards and City Council.
Convenes department teams to address issues of special need related to interdepartmental decision making.
Facilitates staff discussions to achieve understanding and consensus for departmental policies. Ensures that operating policies and procedures are understood and implemented by staff.
Assists in the recruitment and evaluation of department staff. Administers training, as needed.
Facilitates efforts with city departments to improve interdepartmental coordination.
Attends City Council and Advisory Board meetings as requested, coordinates follow up as needed on issues raised or requests received.
Works independently to research and analyze operational, administrative, and management issues. This includes the following:
Researches and prepares analysis and recommendations on department organizational issues and prepares special reports as needed.
Researches and responds to requests for information from the City Council, the City Manager's Office, Boards, staff and the public. Coordinates response preparation of assigned staff members on major issues.
Analyzes, develops and implements system and program improvements by evaluating present systems and programs, seeking staff input, developing recommendations for change, building consensus and developing and implementing staff training.
Analyzes administrative and management problems within the department and develops and implements solutions.
Communicates analysis findings, and recommendations to the public, applicable Boards and City Council.
May lead staff presentations in public meetings.
Serves as a representative of the Department and City on community issues. This includes:
Represents the City at community meetings and administrative hearings, Advisory Board and City Council meetings and when working with other governmental agencies.
Represents the department on committees and special task forces.
Prepares materials for public review, including memoranda and background materials.
Moderates or attends meetings to discuss issues.
Prepares status reports on the development and implementation of projects and/or programs.
Responds to public inquiries and provides information to interested groups or individuals. Initiates and maintains contact with affected and interested parties.
As assigned, provides oversight, work direction and supervision. This may include:
Manages consultant contracts and hire and supervise consultants.
Provides oversight or directs the work of staff (administrative, support or other)
Supervises interns and contractors.
Exhibits fairness to direct reports and successfully works through challenging personnel issues if supervision and management duties are assigned.
Maintains knowledge of City and Department plans, policies, codes, community objectives and issues; maintains professional standards of continuous improvement.
Performs related duties as required to meet the needs of the city and those it serves.
Takes proper safety precautions to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to city property.
Knows and complies with all city and department policies; optimizes the use of resources; participates in professional trainings and development; and adheres to attendance and workplace attire policies.
Comfort around Higher Management and Business Leaders: demonstrates composure, confidence and respect when working with higher level management, boards and commissions, council members and business leaders and organizations.
Dealing with Ambiguity: is comfortable with change and uncertainty. Can be effective and make work appropriate decisions based on available data.
Organizational Agility: understands how to get things done in the organizational or planning environment. Uses interpersonal skills and relationships to work through available processes and resources, using both informal and formal channels to achieve results.
Building Effective Teams: creates strong morale and spirit, fosters open dialogue, shares wins and successes, defines success in terms of the whole team, and creates a feeling of belonging in the team.
Priority Setting: Quickly zeroes in on, and spends their time and the time of others on what’s important. Identifies barriers to accomplishing a goal and eliminates roadblocks.
Bachelor’s degree in a relevant field (including public administration, urban planning, engineering, business administration, or related field) or any equivalent combination of education and experience.
Five or more years of experience in progressively responsible positions in a governmental agency.
Demonstrated project management, including administrative, planning, and organizational skills, and demonstrated ability to coordinate and manage complex projects involving competing interests and objectives.
Ability to manage consultants, and delegate and coordinate complex assignments.
Experience in policy analysis, strategic thinking, research, policy development, and public process facilitation skills and experience.
Ability to facilitate good communication with and between key stakeholders. This includes providing information and obtaining feedback, listening to and respecting input, listening for high leverage opportunities, listening beyond the communication at the surface to hear the underlying intentions of others, encouraging participation, and confronting and directly addressing issues, as concerns arise.
Demonstrated ability to analyze complex problems, develop and present recommendations, write reports, produce requests for proposals and implement changes.
Demonstrated ability to work independently with minimal supervision, to assume responsibility, to prioritize and resolve problems, to work under pressure, to pay close attention to detail, to coordinate tasks to completion and provide quality control for responsiveness and customer satisfaction.
Successful experience working on teams or various skills and focus.
Excellent verbal and written communication skills, with the ability to effectively communicate and interact with the public and all levels of personnel within the city in a positive and cooperative manner.
Solid knowledge of computers and applications including word processing, spreadsheets (Excel), email and Internet.
Valid driver’s license. Have and maintain acceptable background information, including criminal conviction history and motor vehicle record.
Master’s degree in Public Administration, Urban Planning, Engineering, Business Administration, or related field.
Project Management Professional (PMP) or related certification.
Experience with community and/or organizational engagement and process facilitation.
General knowledge of Public Works, Transportation & Mobility, Utilities and/or experience working in a Public Works organization.
Experience working with local, state or federal government agencies.
Related professional experience with an active and highly engaged university community.
Supervisory experience or experience in managing contractors/consultants.
Supervision Received: Business Services Senior Manager or Information Services Senior Manager
Supervision Exercised: May supervise Project Manager, Project Analyst, Interns or other positions assigned
ACCOMMODATIONS: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
Additional Job Description:
The City of Boulder is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statue. For individuals with disabilities who would like to request an accommodation, please send a request to HR@bouldercolorado.gov.
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With over 300 miles of dedicated bikeways and more than 150 miles of hiking trails, Boulder values active lifestyles and access to nature. Forty-six thousand acres of protected land provide open space for passive recreation, natural environments, and a green belt around the city. With world class restaurants and art and music venues, The City of Boulder values diverse culture.
Respect is one of our five City Values (including Customer Service, Collaboration, Integrity, and Innovation) and we are committed to equity, diversity, and inclusion. We celebrate and support our differences across all spectrums, including but not limited to ethnicity, gender, age, disability, and sexuality. Through our focus on Racial Equity, our employee benefits, and the many programs resources we offer our staff, we continually strive to weave respect for one another into the fabric of our organization.
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