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Analyst, Fare Systems
This position provides support for Fare Revenue systems, including all elements of the Hop system, and related interfaces such as the Fare Inspection App. The position serves as a liaison between end users, field technicians, system engineers, management and system vendors. Applies expert-level knowledge and technical skills to resolve and coordinate with subject matter experts (SMEs) for reported issues. Position will perform ongoing basic user troubleshooting and manage issues to resolution with vendors. Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements that demonstrate safety is a fundamental value that guides all aspects of our work. Perform related duties
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